Privacy Policy
Last updated: 11 May 2026
This Privacy Policy explains how your personal information is collected, used, and protected when you visit or make a purchase from this website.
Information I Collect
When you interact with this website, I may collect the following information:
Name
Email address
Billing and shipping address
Phone number (if provided)
Order and purchase details
Payment information (processed securely by third-party providers)
Website usage data (via cookies and analytics tools)
How Your Information Is Used
Your information is used only to:
process and fulfil your orders
communicate with you about your purchase
respond to enquiries
improve the website and customer experience
send marketing emails (only if you choose to opt in)
Payments
Payments are processed securely through trusted third-party payment providers.
I do not store or have access to your full card details.
Cookies & Analytics
This website may use cookies to:
make the website function properly
understand how visitors use the site
improve performance and content
You can disable cookies through your browser settings at any time, although some features may not work as intended.
Data Sharing
Your personal information is never sold or rented.
Your data may only be shared with trusted third parties when necessary to operate the business, such as:
payment processors
shipping providers
website hosting and analytics services
Data Retention
I keep personal information only for as long as necessary to:
fulfil orders
meet legal, tax, and accounting requirements
Your Rights (UK GDPR)
You have the right to:
request access to your personal data
request correction of inaccurate data
request deletion of your data
withdraw consent for marketing at any time
To exercise these rights, please contact me using the details below.
Contact
If you have any questions about this Privacy Policy or how your data is handled, you can contact:
contact@alexhancocks.com